Course Overview

Business process management (BPM) is a critical aspect of organizational success, involving the identification, modeling, execution, monitoring, and optimization of business processes.

This workshop provides an overview of BPM fundamentals and techniques, including process improvement methodologies, process modeling and analysis.

Participants will learn how to identify and prioritize business processes for improvement, map and analyze existing processes and use process metrics to track and improve performance.

This workshop is ideal for anyone interested in enhancing their understanding of BPM and developing skills for process improvement and optimization.

Learning Objectives

  • Understand the Core Concepts of BPM
  • Understand the Core Concepts of BPM
  • Identify Process Improvement Opportunities
  • Implement BPM Best Practices

Who Should Attend:

This session is applicable to any individual in a management role or involved as a team member in a business process improvement initiative. (Beginner/intermediate)

How to Enrol to this Workshop?

Fill in the online registration form HERE

Note that this workshop is MQA Approved and HRDC Refundable (Condition applies)

Limited Seats

Course Fee : Rs 35,000

For more information, please contact Calvin Mungroo by sending an email on

About the Facilitator

Chris Wyman, CPA, CIA

Chris is a Finance Professional with more than 15 years of working experience in this sector. He is currently the President of Pathfinder Business Consulting and Training. Throughout his career he worn several hats namely as the Vice President, Learning and development at MDA Training where he worked with corporate clients to design and deliver customised learning solutions in banking, insurance, asset management & service industries. He was an Associate at the Corporate Finance Institute, one of the leading e-learning platform providing courses in Banking & Finance. Previously Chris also held the role of Director of Internal Audit at a Canadian financial institution.  His experience spans across corporate governance, risk and compliance. He also has operational experience in commercial, private and retail banking.

Chris has a Bachelor of Arts in Economics from Acadia University, Nova Scotia – Canada. He is also a Chartered Professional Accountant CPA (CMA), a Certified Internal Auditor (CIA) and Certified Risk Management Assurance (CRMA) professional. He is accredited Trainer by the Institute of Internal Auditors and have instructed courses throughout North America.

Specialties: Workshop facilitation and corporate training in the areas of business and finance strategy, risk management and governance.

Get in touch